Senior Repair Technician

Date:  Feb 8, 2024
Country/Region:  CA
Company:  Precision Communication Services Corp
Location: 

Toronto, ON, CA, M9L 1T6

 

Job Description

Section 1: Basic Duties & Responsibilities

  • Performs primary and secondary diagnosis and advance repair of failed circuit boards using a variety of diagnostic tools
  • Builds, troubleshoots and maintains test equipment or jigs under the guidance and direction of the Test Engineer
  • Assists with the test failure measurement evaluation process
  • Utilizes schematics and diagnostic guides to determine the proper functioning of circuit boards/components and root cause of failed unit
  • Collects data and interprets detailed board failures and communicate to support team
  • Provides training and support to other technicians
  • Drives continuous improvement on test yields, work in progress (WIP), test coverage and no trouble found (NTF) reductions
  • Complies with established practices and procedures in a specific technical discipline
  • Gathers, interprets and enters failure data information into computerized tracking system and prepares reports
  • Escalates test failure issues to higher level technicians and operations support team
  • Complies and follows all procedures within the company security and health policy
  • Exhibits proficiency in the use of tools assigned
  • Utilizes process documentations such as but not limited to the following; Schematics, BOM’s, Visuals, Debug, Repair, Testing tools, repair manuals and procedures
  • Supports and assists lower-level technicians to troubleshoot products
  • Understands, recognizes and executes Ivy Technology Toronto production requirements, rules, policies and procedures ensuring compliance of WIP

 

 

 

 

  • Recommends solutions to technical problems as required
  • May perform other duties and responsibilities as assigned

Section 2: Qualifications

  • Technical Certification in Electronics Technician or equivalent Degree/Diploma or Technologist with:
    • A+ Certification
    • IPC-7711/7721Rework/Repair Certification
    • IPC-A-610-Visual Inspection Standard Certification
    • IPC-J-STD-001 Hand Soldering Criteria Certification
  • Advanced PC and Microsoft Office (Excel, Word, Outlook) skills
  • Must have at least 3 years of prior technical work experience

Section 3: Skills

  • Ability to effectively present information and respond to questions from lower-level Technician
  • Ability to comprehend and execute to ensure SLA compliance requirements are met
  • Ability to define problems, collect data, establish facts, and draw valid conclusions
  • Must have prior experience repairing electronic devices and components, capable of debug, rework, functional tests and OS upload - should be able to open and close various devices at ease 
  • Ability to comprehend and execute to ensure SLA compliance requirements
  • Strong attention to detail and problem-solving skills
  • Ability to adapt in a fast-paced environment
  • Ability to elaborate the failure analysis to support team
  • Must have the capability to navigate with minimum assistance
  • Ability to coordinate and perform multiple tasks
  • Ability to operate a PC using applied OS (operating system) and related software
  • Ability to communicate effectiv ely through any medium (email/phone/chat)
  • Be independent and take the initiative to resolve the problems
  •  

Section 4: Minimum Target

  • The minimum targets are dynamic in nature and should be within acceptable RR standards and will enhance with the continuous improvements in process or equipment
  • As of July 20, 2022:
    • Ability to troubleshoot and repair minimum 11 Depot Systems per day
    • Ability to troubleshoot and repair minimum 11 system boards per day
    • Ability to Test 13 Repaired System board per day or