Senior Repair Technician

Job Description

Section 1: Basic Duties & Responsibilities

• Performs primary and secondary diagnosis and advance repair of failed circuit boards using a variety of diagnostic tools
• Builds, troubleshoots and maintains test equipment or jigs under the guidance and direction of the Test Engineer
• Assists with the test failure measurement evaluation process
• Utilizes schematics and diagnostic guides to determine the proper functioning of circuit boards/components and root cause of failed unit
• Collects data and interprets detailed board failures and communicate to support team
• Provides training and support to other technicians
• Drives continuous improvement on test yields, work in progress (WIP), test coverage and no trouble found (NTF) reductions
• Complies with established practices and procedures in a specific technical discipline
• Gathers, interprets and enters failure data information into computerized tracking system and prepares reports
• Escalates test failure issues to higher level technicians and operations support team
• Complies and follows all procedures within the company security and health policy

• Exhibits proficiency in the use of tools assigned
• Utilizes process documentations such as but not limited to the following; Schematics, BOM’s, Visuals, Debug, Repair, Testing tools, repair manuals and procedures
• Supports and assists lower-level technicians to troubleshoot products

• Understands, recognizes and executes Ivy Technology Toronto production requirements, rules, policies and procedures ensuring compliance of WIP

• Recommends solutions to technical problems as required
• May perform other duties and responsibilities as assigned

Section 2: Qualifications

• Technical Certification in Electronics Technician or equivalent Degree/Diploma or Technologist with:
  • A+ Certification
  • IPC-7711/7721Rework/Repair Certification
  • IPC-A-610-Visual Inspection Standard Certification
  • IPC-J-STD-001 Hand Soldering Criteria Certification
• Advanced PC and Microsoft Office (Excel, Word, Outlook) skills
• Must have at least 3 years of prior technical work experience

Section 3: Skills

• Ability to effectively present information and respond to questions from lower-level Technician
• Ability to comprehend and execute to ensure SLA compliance requirements are met
• Ability to define problems, collect data, establish facts, and draw valid conclusions
• Must have prior experience repairing electronic devices and components, capable of debug, rework, functional tests and OS upload - should be able to open and close various devices at ease 
• Ability to comprehend and execute to ensure SLA compliance requirements
• Strong attention to detail and problem-solving skills
• Ability to adapt in a fast-paced environment
• Ability to elaborate the failure analysis to support team
• Must have the capability to navigate with minimum assistance
• Ability to coordinate and perform multiple tasks
• Ability to operate a PC using applied OS (operating system) and related software
• Ability to communicate effectiv ely through any medium (email/phone/chat)
• Be independent and take the initiative to resolve the problems
•  

Section 4: Minimum Target

• The minimum targets are dynamic in nature and should be within acceptable RR standards and will enhance with the continuous improvements in process or equipment
• As of July 20, 2022:
  • Ability to troubleshoot and repair minimum 11 Depot Systems per day
  • Ability to troubleshoot and repair minimum 11 system boards per day
  • Ability to Test 13 Repaired System board per day or